Introduction : starting the journey toward HPO
Foundations of the HPO : research that spans the world
HPO factor 1 management quality : without good management there is no HPO
HPO factor 2 openness & action orientation : less communication, more dialogue
HPO factor 3 long-term orientation : stakeholder thinking trumps shareholder management
HPO factor 4 continuous improvement & renewal : keep improving...and be truly innovative
HPO factor 5 employee quality : without good employees the HPO can never be achieved
The HPO transition process : make it happen
Benefits of the HPO framework : it pays to use it
About the author and the HPO Center.
