From the Book - Paperback edition.
Ch.1. Contemplating coaching at work
Ch.2. Asking versus telling
ch.4. Correcting common coaching myths
Ch.6. Structuring the coaching session
Ch.7. Diagnosing individuals' different styles
Ch.8. Finding and avoiding your coaching blocks
ch.9. Coaching in a hurry
Ch.10. Taking account of others' skill and will
Ch.11.. Overcoming a reluctance to being coached
Ch.13. Recognising cultural differences
Ch.14. Starting teams well
Ch.16. Giving feedback upwards
Ch.18. Reflecting on coaching - a summary.