Getting to resolution: turning conflict into collaboration

Resolution : getting beyond conflict, compromise, and settlement

ROI and the costs of conflict : pay now or pay later

Two brothers : their story of resolution

The craft of resolution : a road map for resolving conflict

Principle 1 : believing in abundance

Principle 2 : creating partnership

Principle 3 : being creative

Principle 4 : fostering sustainable collaboration

Principle 5 : becoming open

Principle 6 : forming long-term collaborations

Principle 7 : relying on feelings and intuition

Principle 8 : disclosing information and feelings

Principle 9 : learning throughout the resolution process

Principle 10 : becoming responseable

Step 1 : your attitude of resolution

Step 2 : stories : telling and listening

Step 3 : listening for a vision of resolution

Step 4 : getting current and complete

Step 5 : reaching agreement in principle

Step 6 : crafting the new agreement

Step 7 : resolution

Applying the principles : the craft of resolution

Benefits and utility : the cycle of resolution

Using the power of the legal system

Choosing a professional : the resolutionary

Building a culture of agreement and resolution.