1. Introduction : new issues, trends and strategies in workplace violence / Vaughan Bowie, Bonnie S. Fisher and Cary L. Cooper
2. cross-national comparison of workplace violence and response strategies / Vittorio Di Martino
3. Organizational factors and psychological aggression : results from a nationally representative sample of US companies / Paula L. Grubb, Rashaun K. Roberts, Naomi G. Swanson, Jennifer L. Burnfield and Jennifer H. Childress
4. Reforming abusive organizations / Charlotte Rayner
5. Staff violence against those in their care / Charmaine Hockley
6. Domestic violence and the workplace : do we know too much of nothing? / Bonnie S. Fisher and Corinne Peek-Asa
7. Caring for those who care - aid worker safety and security as a source of stress and distress : a case for psychological support? / Ros Thomas
8. Not off the hook : relationships between aid organization culture and climate, and the experience of workers in volatile environments / Barb Wigley
9. Organizational violence : a trigger for reactive terrorism / Vaughan Bowie
10. Preparing, training and supporting human service workers to respond to terrorist events / David F. Wee and Diane Myers
11. Workplace preparedness and resiliency : an integrated response to terrorism / Nancy T. Vineburgh, Robert J. Ursano and Carol S. Fullerton
12. Workplace bullying : individual pathology or organizational culture? / Stale Einarsen, Helge Hoel, Dieter Zapf and Cary L. Cooper
13. Cyber-harassment in the workplace / Monica T. Whitty and Adrian N. Carr
14. Where to from here? : countering workplace violence in the new millennium / Vaughan Bowie, Bonnie S. Fisher and Cary L. Cooper.
