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Moments of truth
Moments of truth
Author
Carlzon, Jan
Publisher
Ballinger Pub. Co
Publication Date
c1987
Language
English
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Description
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Subjects
Subjects
Aeronautics, Commercial
Aeronautics, Commercial -- Sweden -- Management
Airlines
Airlines -- Sweden -- Management
Management
Scandinavian Airlines System -- Management
More Details
ISBN
9780887302008
NoveList
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